One of the most effective ways to get customers coming back is with the use of a loyalty program. Loyalty programs are everywhere. For instance, you may have downloaded an app to collect points and redeem rewards.
With the development of AI , there are various loyalty program tools and software that can give your brand a competitive edge for success.
The challenge, however, lies in deciding which tool best matches your need to attract customers to stay loyal to you. So given below are 11 Best AI Loyalty Programs for various businesses.
What are customer loyalty programs?
A customer loyalty program is a customer retention strategy. Basically to motivate the customers to continue buying from your brand instead of competitors.
Why are customer loyalty programs important?
Customer relationships are successful when both parties feel like they are getting something of it. Customers give you their support when they buy from you. In return, loyalty rewards like discounts and freebies affirm that they are receiving something in return.
How do loyalty programs work?
Most loyalty programs have the common goal of retaining customers, showing customers appreciation. But each type of loyalty program works differently. For example, rewards points programs allow customers to redeem points for discounts or gifts. Whereas subscription programs reward customers when they subscribe.
11 Best AI Loyalty programs for Businesses
Given below are 11 top class AI Loyalty programs for Businesses of any size
Beginning with the first one on the list we have Jumper AI
1.Jumper AI
Jumper AI When it comes to setting up an easy but reliable loyalty program, Jumper is a great choice. It’s all-inclusive dashboard will allow you to quickly handle various aspects of your sales processes. Like Setting up a chatbot, Pushing campaigns to various social networks, Manage order fulfilment and more.
Highlights:
- Having everything in one dashboard makes managing different areas of your business super easy. This point system works like a charm.
- It’s straightforward yet entices people to keep collecting points to earn their rewards.
- Jumper makes every conversation count with a beautiful blend of automated chatbots and live agents, across every stage of your customers’ journey.
2.Loyalty Lion
Loyalty Lion If you’re a numbers person, then the Loyalty Lion tool is great for you to run your loyalty program. Loyalty Lion allows your customers to collect points for different types of activities, at different tiers.But Loyalty Lion doesn’t stop there.
Highlights:
- It also allows you to constantly engage with your visitors. Which keeps them informed and notified of the rewards they can receive simply by completing a transaction.
- It also lets you reward customers for referring a friend, leaving a review, and for engaging in your social media content.
- It provides growth and retention through data-driven loyalty programs.
3.Marsello
Marsello Marsello platform is made to engage with customers in a targeted and personalised
manners. One of the segments they focus on is that of high-revenue generating loyal customers. Their automatic loyalty and referral program motivates customers. Like to earn points that they can redeem via spending or sharing.
Highlights:
- It also offers exclusive rewards for regular customers that fall in the VIP category.
- Aside from loyalty programs, Marsello also offers customization of email marketing templates.
- It provides specific segments to suit customer needs.
4.Smile.io
Smile.io The people behind Smile.Io know how important it is to engage with customers to encourage them to return and remain loyal. And all of their features revolve around this concept to get the best results from the loyalty program experience.
Highlights:
- It also helps you build different types of loyalty programs to turn your one-off customers into lifelong ones.
- This loyalty software allows you to design the user experience and interact with each member accordingly.
- Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty.
5.LoyaltyXpert
LoyaltyXpert LoyaltyXpert is a data-driven rewards and incentives program which is used and trusted by many industries. This platform is an ultimate solution to cater to all your loyalty program needs.
Highlights:
- With this platform you can motivate the distribution network to make you their first choice.
- Also you can incentivize your channel partners with LoyaltyXpert.
- One of the most effective ways to accelerate business growth.
6.Kangaroo Rewards
Kangaroo Rewards The people at Kangaroo Rewards know how quickly you need to capture your customer’s attention to get them to join your loyalty program. This platform has thought their loyalty program tool through. Especially for getting customers to set up their accounts to send them targeted messages.
Highlights:
- This easy platform helps you manage your loyal customers and retain them. With features that have been created for full effectiveness.
- It provides personalised Marketing Campaigns.
- It Excel in Customer Relationship Management.
- You can Improve customer engagement through gamification.
7.Yotpo
Yotpo If you’re looking for a tool that helps create customised rewards for your customers, Yotpo is the best option for you. Although Yopto does not offer a free trial, upcoming brands do get a free quick-start plan. It also offers different plans for small, medium, and enterprise-level businesses.
Highlights:
- It helps create loyalty programs with reward campaigns, referrals, and tier-based offerings.
- Yotpo’s eCommerce retention marketing platform drives repeat shopper sales with connected solutions for reviews, SMS, email, loyalty, and subscriptions.
- You can maximise engagement and extract higher profits from customers with customer segmentation.
8.Capillary
Capillary Loyalty+ solution defines itself as an omni channel loyalty program software. Capillary prides itself in providing instant rewards for your customers, regardless of which tier they fall in. Basically to entice your customers to join your loyalty program and to keep coming back.
Highlights:
- With their mobile loyalty program, customers can engage with your brand from anywhere.
- This tool also provides event based triggers to reward customers at specific instances in their purchasing
- It also provides reward almost instantly.
9.Annex Cloud
Annex Cloud is a leading SaaS platform built for an enterprise. This platform provides you with everything you need to quickly and easily adapt to your customer’s needs.
Highlights:
- It is a Loyalty program software designed for flexibility and growth.
- makes it easy for brands to better understand their customers, boost engagement and deliver unique value at every touchpoint while improving loyalty, acquisition and the bottom line.
- you can leverage a full set of next-gen capabilities to recognize, engage, reward and retain your best customers
10.Open Loyalty
Open Loyalty Your ecommerce brand might be spread across multiple channels and locations. If so, this platform might be the solution your customer loyalty program needs. Offering various dashboards or what they refer to as “Cockpits”.
Highlights:
- Open Loyalty develops customised loyalty programs for your ecommerce brand. So that you can connect to various platforms or external systems.
- Open Loyalty builds cockpits with customer management features for different segments.
- It is a flexible loyalty software for creating personalised loyalty and gamification programs fast and at scale.
11.Loopy Loyalty
Loopy Loyalty Most eCommerce business owners consider loyalty management a hassle because they assume it will take too long to set up. However, that’s not the case with Loopy Loyalty, as the software is a breeze to set up.
Highlights:
- This platform provides real-time updates about credits which is why it is loved by both businesses and their customers.
- It also links all information related to a customer. Including their social media, with the loyalty card.
- It provides a fresh approach to keep your clients returning to your business.
Summarising 11 Innovative AI Loyalty program for Businesses:
- Jumper AI.
- Loyalty Lion.
- Marsello.
- Smile.io
- LoyaltyXpert.
- Kangaroo Rewards.
- Yotpo.
- Capillary.
- Annex Cloud.
- Open Loyalty.
- Loopy Loyalty.
Conclusion
Each service provider mentioned above offers various services and unique features. You must be wondering which one is suitable for your needs.
The answer to that question lies within the words ‘your business’. You need to consider the scale, type, and specific needs of your business before you can select the right loyalty management software.
One of the few aspects that remain common for all business types is the ability to customise and automate your loyalty programs. Getting valuable insights from customer journeys allows you to take complete control and reward the right customers at the right time.